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FAQ / HELP

For any queries  Our customers can go through this page.

FAQs

  1. How much do you charge? 
    We charge $25 Flat Rate. We do not charge for simple edits.

     

  2. What formats can we send the digitized files in? 
    We can send the files in the Emb format of WILCOM, Mls of WINgs, ISI of ETHOS, Tajima dst , Pulse pxf, Compucon ref, Barudan dsb, ZSK dsz etc.

     

  3. What is your delivery period? 
    Normally 24 hrs. 48 hrs for Jacket back logo.

     

  4. What sort of digitizing your company specializes in? 
    We specialize in left chest corporate logos, hat logos using the center-outmethod and also Jacket Back.

     

  5. What computer generated images can you read? 
    We can read all of the following formats: tif, gif, pcx, jpg, cdr, eps, pdf, ai and  bmp. Our favorite is the jpg format.

     

  6. How do you deliver? 
    The Internet is the ideal way of delivering .All our deliveries are processed through the Internet.

     

  7. Do your designs run well? 
    We digitize with production in mind. We use double check system which is a two stage system that checks all the possible defects that occur in color changes, trims, densities or as per any of your specification. We also sew out  designs on a sampling machine.

     

  8. Do you have sample designs? 
    Yes, you can click on ''Gallery'' link on the home page or Click here.

     

  9. How do I pay you? 
    We accept payment by paypal, credit cards and also wire transfers.

     

  10. Do you run swatches of the logos before you send us the file? 
    We sew out a sample maybe even twice till we are convinced of its smooth run on the machine before sending any digitized file to our clients.

Payment

We accept all major credit cards & partnered with Paypal. Your payment will be processed through Paypal (via secured protocol)

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