FAQ / HELP
For any queries Our customers can go through this page.
FAQs
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How much do you charge?
We charge $25 Flat Rate. We do not charge for simple edits.
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What formats can we send the digitized files in?
We can send the files in the Emb format of WILCOM, Mls of WINgs, ISI of ETHOS, Tajima dst , Pulse pxf, Compucon ref, Barudan dsb, ZSK dsz etc.
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What is your delivery period?
Normally 24 hrs. 48 hrs for Jacket back logo.
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What sort of digitizing your company specializes in?
We specialize in left chest corporate logos, hat logos using the center-outmethod and also Jacket Back.
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What computer generated images can you read?
We can read all of the following formats: tif, gif, pcx, jpg, cdr, eps, pdf, ai and bmp. Our favorite is the jpg format.
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How do you deliver?
The Internet is the ideal way of delivering .All our deliveries are processed through the Internet.
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Do your designs run well?
We digitize with production in mind. We use double check system which is a two stage system that checks all the possible defects that occur in color changes, trims, densities or as per any of your specification. We also sew out designs on a sampling machine.
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Do you have sample designs?
Yes, you can click on ''Gallery'' link on the home page or Click here.
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How do I pay you?
We accept payment by paypal, credit cards and also wire transfers.
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Do you run swatches of the logos before you send us the file?
We sew out a sample maybe even twice till we are convinced of its smooth run on the machine before sending any digitized file to our clients.
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Payment
We accept all major credit cards & partnered with Paypal. Your payment will be processed through Paypal (via secured protocol) |